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Customer Service for the 2018 Spend $100, Get $25 program has closed. Any further inquiries should be directed to Costco Customer service at 800-774-2678. Please be sure to indicate you are reaching out about last year’s, 2018 Spend $100, Get $25 program. Thank you.
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How will I receive my Digital Reward Card?
If you opt to receive a Digital Reward you must have a Publix Digital Wallet Account. When selecting the Digital Reward option, you will be asked to provide the 10-digit phone number associated with your Publix Digital Wallet Account. Upon confirmation of the phone number a $10 reward will be loaded to your Publix Digital Wallet account. Allow 24 hours for the Digital Reward to be loaded to the Publix Digital Wallet account. To enroll and to receive a Publix Digital Wallet account, please visit www.publix.com and select "Sign Up".
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I don’t have a Publix Digital Wallet Account, How can I create one?
Creating an account is very simple - please visit www.publix.com and select "Sign Up" to register.
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How do I redeem my Digital Reward?
To redeem your Digital Reward you must purchase $10 or more in non-restricted items (the restricted items include alcohol, tobacco and lottery) and must provide the 10-digit phone number registered to your Publix Digital Wallet Account on the PIN Pad when you checkout at a Publix store. The $10 value will automatically be deducted from the shopping total. To enroll and to receive a Publix Digital Wallet account go to www.publix.com and select "Sign Up".
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Are there any restrictions on what I can purchase using my Digital Reward?
There are a few items that are restricted. The restricted items include alcohol, tobacco and lottery.
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What happens with the unused balance of my Digital Reward?
You must purchase $10 or more in non-restricted items (the restricted items include alcohol, tobacco and lottery) for the Reward to apply. Therefore there will never be a balance. To redeem your $10 Digital Reward you must provide the 10-digit phone number registered to your Publix Digital Wallet Account on the PIN Pad when you checkout at the Publix store. The $10 value will automatically be deducted from your total bill. To enroll and to receive a Publix Digital Wallet account go to publix.com and select "Sign Up".
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Can I transfer my Digital Reward balance to someone else?
Rewards are non transferrable.
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Does my Digital Reward expire?
Yes, your Digital Reward does expire. It is valid for 6 months and you will be able to redeem it any Publix store. Please check your Publix Digital account to see the exact expiration date of your $10 Digital Reward.
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How long does it take to receive my Physical $10 Reward Card?
After you claim your Physical Reward, you will receive your $10 Reward Card in 3-4 weeks via USPS to the address provided during registration.
To track your Physical Reward Card(s) visit www.rewardsbymail.com
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Who can I contact regarding the status of my reward?
You will receive an email with the status of your reward. Additionally, the status of your reward will also be posted in your Rewards.StockingSpree.com Loyalty Account in the “Points Balance” Section. If you have any questions, you can email customerservice@tpgrewards.com.
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I did not receive my Physical Reward Card
Please allow 3-4 weeks from the date you claimed your reward to receive your physical $10 reward card.
To track your Physical Reward Card(s) visit www.rewardsbymail.com
If it has been longer than 3-4 weeks contact us.
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Are there any restrictions on what I can purchase using my Physical Reward?
There are a few items that are restricted. The restricted items include alcohol, tobacco and lottery.
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Can I transfer my balance to someone else?
Rewards are non transferable.
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Does my Physical Reward expire?
Your Physical Publix Reward Card does not expire.
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Does my Digital Reward expire?
Yes, your Digital Reward does expire. It is valid for 6 months and you will be able to redeem it any Publix store. Please check your Publix Digital account to see the exact expiration date of your $10 Digital Reward.
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How can I check my Physical Reward balance?
To check your balance visit the customer service department at your local Publix store.
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What happens with the unused balance of my Physical Reward?
The balance is available and you can use it on your next shopping trip.
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Once an address has been registered it cannot be changed.
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What are the effective dates of this program?
Promotion runs for the full Calendar year of 2020. Qualifying products must be purchased between 01/01/2020 to 12/31/2020 to be considered as valid purchases if the receipt is submitted by Thursday, December 31, 2020 at 11:59:59 PM PST. These dates are subject to change with written notification via member email.
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Do I need to create an account on Rewards.StockingSpree.com to participate?
You will need to register on Rewards.StockingSpree.com to participate. You will be asked to provide your name, address, city, state, zip code, email address and mobile phone number. Registration is required to track your receipts and purchases towards the purchase threshold. Registration is necessary even if you qualify in a single purchase. Please note only one account per household is permitted.
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Can purchases be made at different Publix Stores?
Qualifying purchases can be made at any Publix store.
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Can my qualifying purchase be made over multiple shopping trips?
Qualifying purchases can be made in multiple transactions. Please note all receipts must be submitted individually and must show all four corners of each receipt in the image(s).
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What are the eligible products?
Click here for a list of participating items.
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What value of Kraft, Mondelez, PepsiCo and P&G products do I need to buy to qualify for this promotion?
You must make qualifying purchases of at least $50 in participating Kraft, Mondelez, PepsiCo and P&G products to receive a $10 Publix Reward Card. Sales tax is not included towards the qualifying purchase threshold.
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What is the last day to upload my qualifying receipt?
Qualifying products purchased made between 01/01/2020 to 12/31/2020 will be considered as a valid purchase if the receipt is submitted by Thursday, December 31, 2020 at 11:59:59 PM PST. These dates are subject to change with written notification via member email.
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How many times can I qualify for the offer?
Limit of one (1) account per household and limited to twelve (12) Publix Rewards Cards annually. Total value equals $120 in rewards per household for the Program Period.
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Do I have to purchase multiple Kraft, Mondelez, PepsiCo ad P&G products to qualify or does a purchase of one Kraft, Mondelez, PepsiCo ad P&G product count as long as the purchase matches one of the qualifying products of the program?
As long as the participating product requirement is met, you may purchase one or multiple products.
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Is sales tax included toward my qualifying purchase?
Sales tax is not included towards the qualifying purchase threshold.
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How do I submit my receipt(s)?
Receipts may be submitted in one of the following ways:
By Website:- Please visit rewards.stockingspree.com
- Click Create an account or login with your registered credentials
- Once registered or logged in, click Submit Receipts and follow on screen instructions to upload your Publix receipt
- Text the keyword “SSREWARDS” to 86677 to receive a text message with Receipt Photo instructions. You will first receive a text message with instructions for Receipt Photo submissions.
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What happens if I lose my receipt? Can I use a copied receipt?
No copies or facsimiles will be accepted.
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What information do you need to see on my receipt?
Your receipt must clearly show the purchase date, products purchased, and the amount paid for each product.
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My receipt is really long; how do I submit?
If your receipt is too long you can submit multiple images of the same receipt. Note, there is a maximum of 5 images that can be uploaded per receipt.
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Can I submit receipts separately or do all of my receipts showing $50 in qualified purchase need to be uploaded at one time?
You can either submit all receipts at once showing $50 in qualified purchases or submit receipts separately.
If you have multiple receipts, please note all receipts must be submitted individually and must show all four corners of each receipt in the image(s).
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What types of images can be used for submissions?
Receipts can be submitted as jpeg, png, or pdf file types with a maximum file size of 5MB each.
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If you get an error message stating that information is missing from your address, please visit https://tools.usps.com/zip-code-lookup.htm?byaddress to get the proper USPS mailing address information.
Receipts can be submitted as jpeg, png, or pdf file types with a maximum file size of 5MB each.
If you copied and pasted your password, please make sure that there are no spaces inadvertently left in the password.
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Please provide the receipt date, the dollar amount that was missed and the total dollar amount spent on qualifying products after discounts.
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To track your Physical Reward Card visit www.rewardsbymail.com.
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When will I receive my Costco Cash Card(s)?
Members and Guests who upload their submission will receive their Cash Card within 2-4 weeks of the time of approval.
To track your order visit www.rewardsbymail.com. -
Does my Costco Cash Card expire?
No, there are no expiration dates for Costco cash cards.
- How can I check the balance on my Cash Card?
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What do I do if my Costco Cash Card is lost or stolen?
P&G is not responsible for lost or stolen cards. If a card was mailed to you, we can provide you with the card number and you can then visit your local Costco warehouse Customer Service desk to have any remaining balance transferred to another card.
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Do I have to provide any personal information to participate in this program?
You will be required to provide: Your Name, Address, Phone Number, City, State, Zip Code, Email Address, Birth Month and Birth Year. Please note only one account per household is permitted.
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Do I have to agree to Terms of Service before proceeding in this offer?
Yes, you must agree to Terms of Service to participate in this offer.
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Do I have to be a certain age to qualify for this promotion?
You must be at least 18 years of age to qualify for this promotion.
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I forgot my password, how do I reset it?
Account Holders can reset their password HERE. Account Holders will receive a temporary password to log into the system where they can set a new custom permanent password in their account profile.
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I am registered as an Account Holder but My Password is being rejected.
Account Holders can reset their password HERE. Account Holders will receive a temporary password to log into the system where they can set a new custom permanent password. If you copied and pasted your password, please make sure that there are no spaces inadvertently left in the password.
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How do I submit my receipt(s)?
If you copied and pasted your password, please make sure that there are no spaces inadvertently left in the password.
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Need additional help? Click here
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For all other questions click here.